Privacy Policy

Last updated: 10 February 2026

Medevo Sdn. Bhd. (Company No. 202001001850) (“Medevo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit www.medevosolutions.com (the “Website”).

By accessing or using this Website, you consent to the practices described in this Privacy Policy.


1. Personal Data We Collect

We may collect personal data in the following ways:

a) Information You Provide Voluntarily

When you contact us, submit enquiries, or fill in forms on our Website, we may collect:

  • Name

  • Email address

  • Phone number

  • Company or clinic name

  • Any other information you choose to provide

b) Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and time spent on the Website

  • Referring URLs

This data is collected for analytics, security, and website improvement purposes.


2. Purpose of Collection and Use

We collect and use personal data for the following purposes:

  • To respond to enquiries and communications

  • To provide information about our products and services

  • To manage business relationships and internal records

  • To improve website functionality and user experience

  • To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal data to third parties.


3. Disclosure of Personal Data

We may disclose your personal data to:

  • Service providers who assist us in operating our Website or business

  • Professional advisers, auditors, or regulators where required by law

  • Authorities where disclosure is required under applicable laws

All third parties are required to handle your personal data confidentially and only for the specified purposes.


4. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to:

  • Analyse website traffic and performance

  • Enhance user experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.


5. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to protect your personal data, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.


6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.


7. Your Rights

Subject to applicable laws, you have the right to:

  • Request access to your personal data

  • Request correction or update of inaccurate data

  • Withdraw consent for the use of your personal data

Requests can be made by contacting us using the details below.


8. Third-Party Websites

Our Website may contain links to third-party websites. Medevo is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of the Website after changes are published constitutes acceptance of the revised Privacy Policy.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of personal data, please contact:

Medevo Sdn. Bhd.

Company No.: 202001001850

Email: admin@medevosolutions.com

Website: www.medevosolutions.com